Leadership Team

Sergio Jacome

Sergio joined The Dolphin Company as our Chief Financial Officer in February 2017. He is responsible for the company’s financial functions, including accounting, audit, treasury, corporate finance, and investor relations, to pursue its growth strategy and meet its investors’ expectations.

He earned a master’s in Business Administration and Finance and a bachelor’s in Accounting.

Sergio has been fully involved in eight acquisitions, refinancing the company’s debt, and all the critical transformation processes during the last seven years. Sergio is the head of the Financial Committee and a member of the Director’s Committee, Executive Committee, and Audit Committee. He is also a Director of the Board of Dolphin Cove Limited in Jamaica and a member of the Audit Committee of Dolphin Cove Jamaica.

Rodrigo Ceballos

Rodrigo joined The Dolphin Company family in February 2010 as Sales Manager for the Riviera Maya destination. Later, he was promoted to our Aquaventuras Park in Puerto Vallarta as General Manager, overseeing this business unit’s sales and marketing, operation, and administration. In 2013, Rodrigo was considered for the Commercial Corporate Management position.

Rodrigo obtained a bachelor’s degree in Business Administration and a Management Skills diploma.

He is now the Icarus Commercial Director, responsible for all Marketing and Sales of the Icarus parks, which include five parks in Mexico. He also leads corporate relationships and agreements involving other destinations and group brands with key clients.

Martin Flores

Mr. Flores’ career in the Dolphin Company started in 2004 as a comptroller. Due to his outstanding performance, he reached the position of Comptrollership Director.

He graduated with a bachelor’s degree in accounting and a master’s in finances.

Martin has created and implemented critical additional internal controls to the company’s accounting system. Today, he is responsible for all the accounting areas within the financial administration.

Lorenzo Camara

He joined The Dolphin Company in 1996. In his early days, he coordinated activities in departments such as operations, sales, reservations, and special projects. He was a key player in the company’s early construction, which included Habitats such as Puerto Aventuras and Cozumel.

Lorenzo has a degree in Industrial Engineering. During his 28-year career at The Dolphin Company, he was appointed as the Caribbean Executive Operations Director, responsible for Aquatours Marina and Icarus Executive Operations Director.

Today, he is The Dolphin Company’s Chief Engineering and Maintenance Officer. Based on his extensive experience, his primary focus is to control all critical matters associated with maintenance and equipment to ensure efficient operation.

Edgar Urbina

He began his career at The Dolphin Company in 2000 and is today the Director of Marine Mammal Specialist, Animal Care, and Environmental Education.

With 38 years of experience, Edgar Urbina has collaborated in the opening of new Dolphin Company parks in South America, Mexico, the Caribbean, the USA, and Italy, carrying out projects and implementing the “Dolphin Way” in 21 tourist destinations.

The world-class animal care provided by Edgar’s team of Marine Mammal Specialists has been reflected in the certifications by national and international associations. The accreditations ensure our commitment to excellence in animal care and education.

Guillermo Sanchez

Guillermo joined The Dolphin Company in 2021 as its Chief Veterinary Officer, responsible for the health and well-being of all its animals.

He has a degree in Veterinary Medicine and a Masters in medicine and surgery of exotic animals.

Guillermo focuses on Dolphin welfare, neonatology, and toxicology. He believes combining education, research, and conservation in his daily work is essential.

He is currently the President of the European Association for Aquatic Mammals (EAAM). He has published research on behavior, physiology, immunology, malformations, surgery, and different aspects of neoplastic, parasitic, viral, and bacterial diseases affecting pinnipeds and bottlenose dolphins in the wild and professional care.

Alfonso Delgado

Mr. Delgado’s career in The Dolphin company started as a Permanent Veterinary and Operations Manager (1997‐1998), as a Curator (1998‐2001), General Manager (2009 to 2012), Deputy Director of Operations (2013 to 2018), and Executive Director of LATAM (2019‐2023) before being promoted to Chief Operation Officer.

Alfonso Delgado received a Doctor of Veterinary degree. He has more than 30 years of experience in medicine and management of wild animals.

He is currently the company’s Chief Operating Officer, overseeing the operation of all parks in eight countries and two continents, from maintenance to financial analysis and new projects.

He is an active member of the International Association of Attractions and Amusement Parks (IAAPA) and has an alternative place to participate in the board of directors of Latin America.

Edwin Gonzalez

Edwin joined The Dolphin Company as Financial and Comptroller Director of USA in 2022.

He earned a Master of Accounting and a Bachelor of Business Administration in Accounting. His experience includes 25 years in multinational organizations.

Mr. Gonzalez is currently the Regional Director for the USA parks, which comprise four brands targeted to diverse markets. USA parks include Dolphin Connection in Duck Key, Florida; Miami Seaquarium in Miami Key Biscayne, Florida; Gulf World in Panama City Beach, Florida; and Marineland in St. Augustine, Florida.

Addy Gamboa

Addy joined The Dolphin Company in 2013 as Marketing Manager and currently holds the position of Marketing Deputy Director, working on a 360° communication ecosystem.

She has a Marketing Degree and a specialty in Business Innovation.

She is responsible for the Marketing, Public Relations, and Social Media departments. She guarantees the welfare of 23 brands in eight countries among audiences, clients, staff, shareholders, and stakeholders, building the experience and engagement that all of them will have with the brands.

Addy is an active member of the Communications Committee at the Association of Marine Mammal Parks and Aquariums (AMMPA) and the Public Relations Subcommittee at the International Association of Amusement Parks and Attractions (IAAPA).

Dagoberto Hernandez

Dagoberto joined The Dolphin Company in 2018 as Chief Technology Officer, bringing broad experience from a distinguished career across industries in sectors such as tourism, hospitality, leisure & attractions, aviation, consumer goods, health & care, manufacturing, and food & beverages.

He holds a Bachelor’s Degree in Public Accounting and graduated from a Senior Executive Management program.

At The Dolphin Company, he spearheaded the development and execution of a pivotal technology master plan, including the deployment of advanced system platforms for reservations, contact center, communications, collaboration, and substantial enhancements to ERP systems, point of sale, and the digital photo/video platform “Dolphin Memories”, among others. In his role, Dagoberto has been instrumental in strengthening The Dolphin Company’s technological environment by providing resilience, adaptability, and security, while consistently achieving remarkable cost savings year over year.